Cancellation and Refund Policy

Cancellation and Refund Policy

 

At LIVA HOLIDAYS, we understand that plans may change. This Cancellation and Refund Policy outlines the terms associated with cancellations and refunds for our services.

 

Booking Cancellation:

 

1. General Policy: Cancellation terms vary depending on the type of booking. Please refer to the specific cancellation policy associated with your reservation.

 

2. Cancellation Notice:To initiate a cancellation, please notify us in writing via email at [email protected]. The cancellation is effective from the date of receipt of your written communication.

 

Refund Process:

 

1. Refund Eligibility: Refund eligibility is determined by the cancellation policy associated with your booking. Some bookings may be non-refundable.

 

2. Refund Timeline: Refunds are processed in a timely manner, in accordance with the specific terms of your booking. Please allow for processing time, and note that refund timelines may vary.

 

Exceptions and Special Cases:

 

1. Force Majeure: In the event of unforeseen circumstances such as natural disasters, political unrest, or other force majeure events, LIVA HOLIDAYS reserves the right to modify or cancel bookings. In such cases, we will work closely with affected travelers to find suitable alternatives or provide refunds as applicable.

 

2. Travel Insurance: We strongly recommend that travelers purchase comprehensive travel insurance to cover unforeseen events that may lead to cancellations.

 

Modification of Bookings:

 

1. Change Requests:If you need to modify your booking, please contact us at the earliest convenience. We will do our best to accommodate changes, subject to availability and applicable terms.

 

Contact Us:

 

If you have any questions or concerns about our Cancellation and Refund Policy, please reach out to us at [email protected]. We are here to assist you.

 

Policy Updates:

 

LIVA HOLIDAYS reserves the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on our website, and the date of the last update will be indicated.

 

By using our services, you agree to comply with the terms outlined in this Cancellation and Refund Policy. Last updated: 01/01/2023

 

Thank you for choosing LIVA HOLIDAYS. We appreciate the opportunity to assist you in creating memorable travel experiences.